Privacy Policy

Effective Date: April 1, 2026

Last Updated: April 1, 2026

1. Introduction

VP ReNewWay Ltd. ("we," "us," "our," or "the Company"), operating at 313 Lanark Dr, Paradise, NL A1L 0N2, is committed to protecting the privacy and personal information of our clients, prospective clients, website visitors, and all individuals who interact with our business. This Privacy Policy governs the collection, use, disclosure, retention, and protection of personal information in connection with our home renovation services and our website located at vprenewway.ca (the "Website").

This Privacy Policy has been prepared in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal private-sector privacy legislation, as well as all applicable provincial privacy standards. By accessing our Website, contacting us through any channel, or engaging our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, you are advised to discontinue use of our Website and refrain from submitting personal information to us. VP ReNewWay Ltd. reserves the right to amend this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our Website. It is your responsibility to review this Privacy Policy periodically. Continued use of our Website or services following any updates constitutes your acceptance of the revised policy.

2. Information We Collect

We collect personal information only as necessary for the purposes identified in this Privacy Policy. The types of personal information we may collect include:

2.1 Information You Provide Directly

Contact Information: Full name, home or mailing address, telephone number, and email address
Project Information: Details about your renovation project, property address, project scope, budget, and timeline preferences
Communications: Records of correspondence between you and VP ReNewWay Ltd., including emails, phone call notes, and messages submitted through our contact form
Financial Information: For service agreements, we may collect information necessary to process payments or provide estimates, though we do not store sensitive financial data such as credit card numbers on our systems

2.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, web beacons, and similar technologies, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on each page, and navigation patterns
Referring URLs and exit pages
Device identifiers and usage data

This automatically collected data is primarily used in aggregate and anonymized form for Website analytics and improvement purposes.

3. How We Use Your Information

VP ReNewWay Ltd. uses the personal information we collect solely for legitimate business purposes, including:

Responding to inquiries and providing free renovation estimates
Preparing, delivering, and managing renovation service agreements
Scheduling site visits, consultations, and project work
Communicating project updates, invoices, and other project-related information
Improving our Website functionality, content, and user experience
Administering and optimizing our advertising campaigns
Complying with legal obligations and enforcing our agreements
Preventing fraud and maintaining the security of our systems

We will not use your personal information for purposes other than those identified at the time of collection without obtaining your consent, except where required or permitted by law.

4. Third-Party Services

Our Website uses the following third-party tools that may collect or process personal information. Each is governed by their own privacy policies:

4.1 Google Analytics

We use Google Analytics to understand how visitors interact with our Website. Google Analytics collects anonymized usage data including page views, session duration, and traffic sources. This data is processed by Google LLC. You may opt out by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

4.2 Google Ads

We use Google Ads for online advertising, including conversion tracking to measure the effectiveness of our advertisements. Google may collect data about your interactions with our Website and ads. You may manage your Google ad preferences at adssettings.google.com.

4.3 Facebook Pixel

Our Website uses the Facebook Pixel, a tool provided by Meta Platforms, Inc. (formerly Facebook). The Facebook Pixel collects data about your visits to our Website to help us deliver targeted advertisements on the Facebook platform and measure the effectiveness of those ads. Meta may use this data in accordance with its own data policy, available at facebook.com/policy.php. You may control your Facebook ad preferences through your Facebook account settings.

Important Notice: VP ReNewWay Ltd. does not control these third-party services and is not responsible for their data collection or privacy practices. We encourage you to review the privacy policies of these third-party providers directly.

5. Cookies

Our Website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us recognize returning visitors, remember preferences, and analyze Website traffic. The cookies used on our Website may include:

Essential Cookies: Required for basic Website functionality
Analytics Cookies: Used by Google Analytics to collect usage data
Advertising Cookies: Used by Google Ads and Facebook Pixel for ad targeting and conversion tracking

You may disable cookies through your browser settings; however, doing so may affect the functionality of our Website. By continuing to use our Website, you consent to our use of cookies as described in this policy.

6. Disclosure of Personal Information

VP ReNewWay Ltd. does not sell, rent, or trade your personal information to third parties. We may disclose personal information only in the following limited circumstances:

Service Providers: To trusted third-party vendors and contractors who assist us in operating our business, provided they agree to maintain the confidentiality and security of your information
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: When we believe disclosure is necessary to protect the rights, property, or safety of VP ReNewWay Ltd., our clients, or others
Business Transfers: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Project-related records may be retained for a minimum of seven (7) years following project completion to comply with applicable tax and business laws. Contact form submissions and general inquiries will be retained for a period of two (2) years unless a service relationship is established.

When personal information is no longer required, it will be securely destroyed or anonymized in accordance with our internal data management procedures.

8. Your Rights Under PIPEDA

As a Canadian resident, you have the following rights with respect to your personal information:

Right of Access: You have the right to request access to the personal information we hold about you
Right to Correction: You have the right to request correction of any inaccurate or incomplete personal information
Right to Withdraw Consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal and contractual restrictions
Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact our Privacy Officer at the contact information provided below. We will respond to all access requests within thirty (30) days as required by PIPEDA.

9. Security

VP ReNewWay Ltd. implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we take all reasonable precautions to protect your information, no transmission of data over the internet can be guaranteed to be 100% secure. By submitting personal information to us, you acknowledge and accept this inherent risk.

VP ReNewWay Ltd. shall not be liable for any unauthorized access, disclosure, or breach that results from circumstances beyond our reasonable control, including cyberattacks, hacking, or other malicious acts by third parties.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer:

Company: VP ReNewWay Ltd.
Address: 313 Lanark Dr, Paradise, NL A1L 0N2
Phone: 709-853-0463
Email: vp@vprenewway.ca

We are committed to resolving any privacy concerns you may have in a timely and respectful manner.